Hear about the latest updates in terms of opportunities for you to interact with us on a regular basis and get the information and support you need. We’ve now formed two different forums: the Broa...
Through our customer satisfaction programme you’ve told us that there are a number of billing issues that you would like us to address. The billing team put together three dedicated team to really f...
More time slots for engineers’ visits and a new service product option. More control over exactly what gets checked when you book a Special Fault Investigation (SFI). And more opportunities to steer...